We strive to deliver products purchased from Pure Play in excellent condition and in the fastest time possible. If this is your first order with Pure Play, shipping will be completely FREE. Also, for all the subsequent purchases of Rs. 499* or more, we will deliver the order to your doorstep free of cost. A shipping charge of Rs. 99 will be applicable to all orders under Rs. 499.

If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges.

If you cancel part of the order, shipping charges will not be refunded.

If you return an order delivered to you, original shipping charges will not be refunded. However if you self-ship your returns, you will be reimbursed based on Pureplay.co.in return policy.

*Order value is calculated after applying discounts.

What are the shipping charges on Pure Play products?
Pure Play offers free shipping within India on all products if your total order amount is Rs. 499* or more. Otherwise Rs. 99 will be levied as Shipping Charges.

*Order value is calculated after applying discounts.

How are orders placed on Pureplay.co.in delivered to me?
All orders placed on Pure Play.co.in are dispatched through our own courier service – Pure Play.co.in Logistics, or through other courier partners such as Blue Dart. We do not use Speed Post to deliver orders placed on Pureplay.co.in

Does Pureplay.co.in deliver products outside India?
No. At this point, Pure Play.co.in delivers products only within India.

How do I check the status of my order?

You can check the status of your order at any time by clicking on this link www.pureply.co.in/my-cart.php